Information collected
Contact enquiries record name, company, email address and the submitted message. Download requests record name, company, email address and an optional telephone number. Each record includes its submission time and recorded consent.
Purpose and access
The information is used to respond to the enquiry, fulfil the requested download and provide relevant installation support. Download requests are written outside the public website directory and are intended only for authorised operations personnel.
Retention
Valid download-request records older than 90 days are removed automatically when a new request is accepted. Contact-request retention uses the configured GUARDIAN_CONTACT_RETENTION_DAYS period and also defaults to 90 days. The deployment owner must approve both periods and any separate backup retention.
Transmission and security
The public download form sends the entered details over HTTPS to Guardian One's IONOS-hosted handler, records them in protected server-side storage, and then returns the installer. Contact notifications use the configured SMTP route when available; otherwise the protected operations inbox retains the request for authorised review. Do not submit passwords, connection strings, confidential database content or special-category information through these forms.
Formal privacy information
Controller identity, legal basis, individual rights, complaint route, international transfer information and the approved privacy contact depend on the commercial deployment and must be supplied through the approved contractual privacy notice. Guardian One does not invent or substitute that legal wording.